Updates & Bug Fixes - OvationCXM - Product Updates

Updates & Bug Fixes

Release Date 10/12/12

• Fixed a bug where an error displayed when trying to run a filter on Cases with both a filter for Category and Tags
• Fixed a bug where certain automated email notifications were showing two logos instead of one
• Fixed a bug where setting a link in a Knowledge Article to open in a new tab didn't open the link in new tab
• Fixed a bug where the count of open Cases in the Customer Panel on the CX Manager view would display 0 instead of the total number of open Cases for that Customer
• Fixed a bug where password recovery emails were not always sending

Alan Finlay