3 years ago10/29/2022

Updates & Bug Fixes

Release Date: 11/08/22:

CX Manager

• Fixed an issue where the counts at the top of each section on My Work were periodically not accurate

Knowledge

• Fixed a bug where Users were taken to the view state of a Draft after they created a new Article instead of the edit state
• Fixed a bug where Users were not taken to the latest Draft when editing a Published Article
• Fixed an issue where Knowledge Articles would sometimes get stuck loading after initial creation

Integrations & APIs

• Updated our APIs to prevent users from setting the Status of Location to 0 or an empty string, which caused problems with the records created

Alan Finlay