# The State of Merchant Services and CX in Banking

What is the state of merchant services in banking? How does CX orchestration of their onboarding and servicing needs benefit the overall bank metrics? This infographic captures key statistics on the importance of orchestration streamlined customer journeys across the complex ecosystem of payment processing by merchants.

Download this resource and discover how to optimize your customers' experiences.

[Download Now](https://cdn.prod.website-files.com/633ae5005ebe99233fbae7db/679a96c3bc6c22c4cd1b5df9_FINAL%20Merchant%20Services%20CX%20Orchestration%20Infographic%20(2).pdf)

## Other eBooks

* * *

\
\
The State of AI in Business Banking\
\
* * *\
\
How comfortable are your business customers with AI support? See what the data says across age groups, business sizes, and banking institutions.](/content/ebooks/the-state-of-ai-banking/index.html)

\
\
The Business Banking Customer Experience Report \ \
\
* * *\
\
Learn what businesses really think of their banking CX: what's working and what could be better in our new research.](/content/ebooks/the-business-banking-customer-experience-report/index.html)

\
\
Customer Journey Mapping Checklist\
\
* * *\
\
Discover how to prepare and conduct a successful journey mapping session with this detailed toolkit.](/content/ebooks/customer-journey-mapping-checklist/index.html)

[View all](/content/resources/ebooks/index.html)