# Trends in Payments in 2026 & Beyond

What's happening in the payments industry? Where does AI, stable coins and other emerging innovations fit in?

In this FAQ, with payments expert and OvationCXM co-founder, Guiseppi Marzelli, we tackle hot topics in payments, like:

• Current Trends?  
• How AI will Reshape the Payments Industry this year?  
• What has Surprised Him in the Payments Industry?  
• How OvationCXM Lowers merchant Abandonment & Churn?  
• How AI is Being Leveraged in the Platform for Merchant Support?

Plus, hear about a revolutionary partnership that offers merchant technology providers with an end-to-end support solution, from fulfillment to servicing of equipment.

Learn more about our CX support, from our [CXM platform](/content/cxmengine-overview/index.html) that provides tools to manage and service merchants as well as our [onshore 24/7 remote technicians and field activation network](/content/cx-services/index.html).

## Related Videos

[Trends in Payments in 2026 & Beyond](/content/executive-video/trends-in-payments-today-beyond/index.html)  
What are the trends in the payments industry and what does the future look like? This FAQ with co-founder Guiseppi Marzelli, discusses today's hot topics.

[What's next for CX and AI?](/content/executive-video/whats-next-for-cx-and-ai/index.html)  
What's ahead for AI-driven customer experience? Our head of product weighs in on the trends he sees and how he expects they will affect banking and other industries.

[CEO Predictions: Banking, CX and Technology](/content/executive-video/ceo-predictions-banking-cx-and-technology/index.html)  
Listen to this rapid-fire Q&A on banking, CX and technology in the coming year with our CEO Chip Kahn.