## Case Studies & Customer Spotlights

From banks to technology payment companies and enterprises of all sorts, we help our partners deliver excellent customer experiences.

## Our Latest

**CX Services**

*April 18, 2025*

**National Processing**

Payment processor National Processing chose OvationCXM for 24/7 customer support.](/content/case-studies/national-processing/index.html)

## Case Studies & Customer Spotlights

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**Merger and Acquisition Data Management**

When a U.S. super regional Bank acquires a commercial-heavy peer, they use orchestration to manage high-value treasury file transfers.](/content/case-studies/merger-and-acquisition-data-management/index.html)

**National Processing**

Payment processor National Processing chose OvationCXM for 24/7 customer support.](/content/case-studies/national-processing/index.html)

**Treasury Management Onboarding: Tier 1 Bank**

A Top Tier 1 bank overhauls its treasury management onboarding and service with OvationCXM.](/content/case-studies/treasury-management-onboarding-tier-1-bank/index.html)

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**Trade Finance: Buyer/Supplier Management**

Trade finance supplier management benefits from OvationCXM's journey builder and ecosystem connections to orchestrate onboarding and servicing journeys.](/content/case-studies/trade-finance-buyer-supplier-management/index.html)

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**Top 5 U.S. Bank**

A top five U.S. bank uses OvationCXM to power its knowledge bases, transforming employee and customer experiences.](/content/case-studies/top-5-u-s-bank/index.html)

**MerchantE**

MerchantE choose OvationCXM to provide self-service capabilities to merchants and enhance support.](/content/case-studies/leading-payment-processor/index.html)

**QubicaAMF**

QubicaAMF selected OvationCXM to provide field service support of its bowling equipment, ensuring fast, reliable onsite service.](/content/case-studies/qubicaamf-chooses-ovationcxm-for-field-service-support/index.html)

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**KeyBank**

Learn how KeyBank is using OvationCXM to deliver a superior overall experience together with a best-in-class merchant processing solution.](/content/case-studies/key-bank/index.html)

**Lightspeed HQ**

Lightspeed is more than just a high-tech point of sale. They provide their customers with a simple way to build, manage and grow their business.](/content/case-studies/lightspeed-hq/index.html)

**Payment Depot**

Payment Depot created a new business model: charge a monthly membership and provide direct access to wholesale rates for all card transactions.](/content/case-studies/payment-depot/index.html)

**Rectangle Health**

Rectangle Health, a leading healthcare technology company, empowers medical, dental and specialty practices with seamless and secure technology.](/content/case-studies/rectangle-health/index.html)

**i3 Verticals**

i3 point of sale is an award-winning national leader in POS solutions and is one of the largest NCR Aloha resellers nationwide.](/content/case-studies/i3-verticals/index.html)