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The AI AGENT Act of 2026: Are Your Financial APIs Ready for Machine Intermediaries?

What is the AI AGENT Act? We explore what it contains, the goals and its effect on agentic banking & commerce.

OvationCXM Survey Finds 69% of Finance Leaders Would Pay Banks for Agentic AI Connectivity

AI agents are coming to banking, and 522 finance leaders told us their plans for adopting it and how it affects their banking choices.

When AI Agents Become Banking Customers: What 522 Finance Leaders Told Us

Commercial customers told us they want agentic banking connectivity and are willing to pay for it. Find out more from our research...

The Standing Ovation: Executive Video Series

Trends in Payments in 2026 & Beyond

What are the trends in the payments industry and what does the future look like? This FAQ with co-founder Guiseppi Marzelli discusses today's hot topics.

What's next for CX and AI?

What's ahead for AI-driven customer experience? Our head of product weighs in on the trends he sees and how he expects they will affect banking and other industries.

CEO Predictions: Banking, CX and Technology

Listen to this rapid-fire Q&A on banking, CX and technology in the coming year with our CEO Chip Kahn.

Videos

Modernizing Supplier Management in Your Trade Finance Ecosystem

Supplier orchestration using CXM technology helps trade finance teams make operations more efficient and reduces costs.

Quick Demo: AI-Powered Voice Agents for Customer Support

Watch a quick demonstration of an AI voice bot in action, trained on OvationCXM resources.

Webinar: Cut Customer Support Costs in 30 Days with AI Voice Agents

Learn how AI-powered voicebots can slash support costs quickly while enhancing the quality and speed of your customer service in a live webinar, hosted by customer support and voice AI experts.

Case Studies & Customer Spotlights

Merger and Acquisition Data Management

When a U.S. super regional Bank acquires a commercial-heavy peer, they use orchestration to manage high-value treasury file transfers.

National Processing

Payment processor National Processing chose OvationCXM for 24/7 customer support.

Treasury Management Onboarding: Tier 1 Bank

A Top Tier 1 bank overhauls its treasury management onboarding and service with OvationCXM.